UNDERSTANDING AND WISDOM

I have dredged up an old journal entry on the subject, from about 3 years ago…It’s a little disjointed, but can start the process of exploring the idea.

UNDERSTANDING AND WISDOM

So there is a combination of time and understanding that leads to wisdom.

I want so much to do the right thing. I want to look at any given situation and see through all the details and confusion to the perfect action. I love to take action. I love to take up my sword and shield and attack the dragon, kill it, and impress the whole village. It feels so GOOD to conquer evil and fight entropy. Sometimes I fight things that don’t even need killing. And sometimes I fight things that can’t be killed.

But I am finding that taking action is best done after I take a look at the situation. I have discovered that I need to gather some data before I run off half-cocked. I need to stop and take stock of the situation. I need to know that I understand the problem.

I also find that while I can sometimes define the problem, I can’t necessarily figure out the solution to the problem.

So I suppose the first step in understanding is understanding what it is that I’m even trying to understand. I have to stop and define the problem.. I have to pin down what it is that is really going on. I see all sorts of symptoms of a problem, but that doesn”t mean that I am aware of the cause of this problem. Often, it takes a lot of digging and contemplation and discussion with friends and writing and despair to find the root.

Sometimes, I think I have found the symptoms, the root and the solution all at once. Then I go to sleep, wake up and discover that I was completely off base. And I have to start again. I’ve begun to tell myself, “Hey, that’s what you ar thinking NOW, but tomorrow you will think something completely different. And next month will be totally changed again.”

So, finding the cause is really hard. And then, it isn’t even always useful, to pursue finding the cause. There are certain things, problems whose symptoms are the problem, and it doesn’t matter in the least what the root of the problem is.

Like when I was 8. I sucked my thumb. I was far too old to suck my thumb. Now, my parents could have had me psycho-analysed to discover the root cause of my thumb-sucking habit. But what happened was, one day, at eight years old, I decided to stop. Just like that. I never sucked my thumb again.

In that case, the cause was more or less unimportant. I just needed to stop.

Sometimes, though, digging deep to find and understand the cause is really important. Sometimes, you aren’t able to ‘just stop.’ Sometimes, the symptoms are complicated and spring out in odd angles that you can’t predict, and you need to have a firm grasp on the source of these outbreaks, so that you can head them off. It is then that serious head work is required, to find and isolate the root.

Defining it is hard sometimes. It takes courage to look at some things we have hidden from ourselves as too painful. Because we hide these painful things because we truly believe that we will be irreparably harmed by letting them out. And just because they’ve been aging like wine doesn’t mean that they will feel LESS scary and painful and life-threatening now than they did when we first repressed them.

We are stronger than we think we are, though. And those things need to be brought out to light, so they don’t crop up at odd angles and screw up our lives.

So then, sometimes, after some time has passed, we get to the root, and find a way of explaining it to ourselves, to put handles on it, so we can grasp it. Then comes the part where we have to do something about it. Just because you know what a problem is doen’st mean you can solve it.

There are some situations and some individuals who “Just say no” works great for. And there are some that aren’t so easy. Then you also have to think and talk and discuss and pray and read and hope and beat your head against walls to find a way to surmount the problem. That’s another level of understanding.

And then comes the part of wisdom. After all that information gathering, you have amassed a certain amount of understanding. You have some measure more of understanding than you had in the beginning.

Wisdom is the part where you take all the understanding you can get, and look at the timing of the thing, and decide what to do.

Sometimes, wisdom is not taking any action at all. That’s very hard. But there are times when you look at the situation, and you realize there is nothing you can do to change it. That the wisest thing to do is conserve your energy.

MORE ON BARRIERS TO ENTRY

More on Barriers To Entry:

Jay, who is an Economist, introduced his little bit about “signal to noise” with this comment:

Economists tend to look at puzzling phenomena and
Ask themselves, “what problem does this phenomenon solve?”

Perhaps I should be an economist. I ask that question too! But I usually don’t stop there. I believe it is important to understand the uses of personal and societal structures or habits before altering them. It’s similar to finding out the uses of your house’s walls (are they weight-bearing) before knocking one of them down.

Common sense and personal responsibility require you to know something about what you are doing.

But if you stop after understanding the problem, you have wasted your time. Understanding should lead to action. Find a way to work within the structure usefully, or come up with a better structure.

Now, if, after understanding the structure, you see that it is flawed (it does not solve the problem it was originally intended to fix, or solves it at too high a cost), you must work on it to “fix” it.

This is very difficult, and a very worthy task.

Not everyone can do it. Oh wait; did I just put another barrier up?

Let me put it this way:
Not everyone can work towards the solution for every problem.
BUT
Every individual has at least one, and probably more, area of expertise.

If those who had expertise in an area were given access to more information (the kind usually reserved for those with THE RIGHT TO BE RIGHT) and were listened to, their expertise could be captured and made useful.

Jay’s right to be right

THE RIGHT TO BE RIGHT

I’ve already talked about barriers to entry in this blog. I got a response from a reader, my friend Jay.

Yes, I do have a reader! Wow!

He made a good point about the barriers to entry as useful devices, screening out the “noise” from the “Signal.” That is to say, the signal is the useful information and the noise is the garbage created by external circumstances. As a person who has been (may still be, soon) professionally engaged with computer networks, I understand this concept. However, the only difference between the “Noise” and the “signal” is in whether the receiving end can process it in a useful way.

Bear with me.

Paolo Freire, a Brazilian law professor, did some very interesting work about the process and theory of education. He articulated the idea of the “banking” concept of Education. In this model, the teachers act as retainers and distributors of knowledge and the students are empty vessels for the teachers to fill. The teacher’s “task is to fill the student with the contents of his narration.” Students are perceived as unable to contribute, and are without knowledge until it has been given to them by the teacher. The students do not contribute to or interact with the knowledge to change or add to it; they merely receive it.

What students are supposed to do is take the static commodity that is knowledge information and shape it into the required forms—in the case of classes, it would be homework assignments, test, or papers. But they should not significantly add to the knowledge or change it. The authority to modify the knowledge information is restricted.

Okay.

In the business world, the persons who have the authority to make policies are restricted. The executives hand down decisions and policies, a static commodity, for the employees to shape into the required form—a product, an organization scheme, a metric to meet.

In the military, Officers give orders that the enlisted people are not allowed to question. They must execute the order.

But even the military, the example that seems most suited to a strongly hierarchical system of authority benefits from allowing knowledge to come in from “below”.

In his popular book Surely You’re Joking, Mr. Feynman, the physicist Richard Feynman talks about his experiences with the military. He was stationed at Los Alamos to do research and testing of the atom bomb. When he discovered where the military was procuring the radioactive material from, he freaked out. The men who were handling this volatile matter were doing it such a way as to endanger the entire base and blow it to smithereens. He immediately went to the military authority and told them about the danger they were in. Feynman wanted to tell the men working with the radioactive materials how to do is safely.

The general told him that the information was classified, and the men could not be informed about their danger. (it was the military’s knowledge, they owned it, they would do with it what they willed)
But the laws of physics supported Feynman’s plan and the general decided to let Feynman inform the men of what they were handling and how to handle it properly.

When he recounts the story, Feynman says that once the men were told what they were doing and given the information, they themselves came up with more efficient and better ways of handling the material than HE could have devised.

Here is the crux of the matter. When knowledge is retained and acted upon only by a few people, expertise is wasted. But if more people are empowered to act and interact with the knowledge then greater efficiency, greater results will be achieved.

But when knowledge and authority (the right to be right) is out of reach for most, most are powerless.

How many of us, in the company we work for, or the school we are in, found that we have to go against company policy to get our jobs done? As in, do the task first, and sidestep the proper procedure? Ignore or violate security measures to get something done?

Or who has had a truly beneficial idea that will have significant results for the company, but which will never go anywhere because the ones in POWER will not listen?

Then again, there are the majority of workers and students who have ceased to have ideas, since they have no way of implementing them in a system where action and power are reserved for the few.

In the realm of government, we used to have a system that put barriers of entry between the common person and power. It was called a monarchy. But the American democratic system was designed with faith in the individual to be able to operate meaningfully on information to take action and create policies. The framers of the constitution had faith in the people to create more “signal” than “noise”.

barriers to entry

I’ve been contemplating the issues of barriers to entry. Barriers that stand in the way of ideas being recognized.

Ideas, or creativity, are really important. On a low level, they might be called problem-solving skills. You know? Looking at a problem and finding ways of resolving it. Or sometimes just finding a way of re-framing it that reveals new avenues of approaching the solution.

An extremely unpronounceable author, Mihaly Csikzentmihalyi, has written a book about creativity, and how it works. He’s a psychologist, so he uses the tools of psychology to attack the issue. He likes to say that the world is dependent on creativity. Well, that’s not really over-stating the case. Here in Silicon Valley, everyone is familiar with Moore’s Law. “Moore predicted that the number of transistors per integrated circuit would double every 18 months.” In order for Moore to make that prediction, he depended on innovation and creative responses to the problems that arose in trying to get more transistors on that integrated circuit. Naturally, Moore’law had wider implications that affected other kinds of hardware, and software, and bandwidth expectations, etc.

BUT! My main point is that we KNOW we need innovation. We rely on those geniuses to come up with answers to the problems. We build it into the plan, “At this point in the time line, inspiration will strike”

And yet. The barriers to entry into the echelons of the creative contributors are very strong. It is hard for just anybody to contribute.

Part of this has to do with expectations. I’ve never been able to forget one thing I learned in a linguistics class. The professor was demonstrating how different languages have different sounds. He said that if a person’s first language does not contain a certain sound (for instance, Russian does not have the “th” sound) not only do they have difficulty pronouncing it, they can’t even hear it. If they are not expecting to hear it, they won’t. Many of my ESL students in Russia could not pronounce “th” at first, they used “s” or “f” instead.

But this is the point: if people are not expecting to hear creative contributions from a certain sector, then if or when those contributions are given, they will not be heard.

Let us leave aside the obvious problem, that the “unexpected” groups might not be given access to information about the problem to begin solving it.

As I mentioned before, there are significant barriers to entry into the “creative contributors” group. Credentials, money, ethnicity, gender, things like this bar the overwhelming majority of the world’s population from working on the world’s problems.

It’s not fair to anyone to block off potential sources of creativity. We need help to solve big problems. But it is not only that the non-contributing population should be brought up to the level of the creative contributors. The creative people, and the executors of the ideas, need to learn to hear the unexpected.